| Thinking Dimensions Global - Executive Management | |
| Mat-thys J. Fourie President & Managing Partner of Thinking Dimensions Global (TDG) and Managing Director for the Global IT CSI Practice Mr. Fourie is a thought leader on how IT professionals apply Incident Investigation techniques on a repeatable and sustainable basis within their organizations. His strength lies in customizing and embedding the various techniques within existing CSI, Incident and Problem Management practices. This leverages the CIO’s focus for improved Service Availability and Productivity while reducing Operating costs. |
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| His experience spans 26 years over various industries from Services to Manufacturing in global markets such as the Americas, EMEA, APAC and India. Contact Information: Location: Centreville, Virginia, USA Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. Mobile USA: +1 703 946 1142, Mobile Australia: +6 141 537 1924 Mobile UK: +44 754 018 9011, Mobile Singapore: +65 8506 8131 |
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| Timothy G. Lewko Managing Partner of Thinking Dimensions Global (TDG) and Managing Director for the Global Strategy Practice Mr. Lewko focuses on the facilitation and implementation of corporate growth strategies for Fortune 1000 companies that deliver P & L based results. His strength lies in forging strong and lasting senior level relationships that enable CEO's to clearly define the nature and direction of their organizations and realize P&L driven results. |
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| He has worked with CEO's and Senior Executives formulating and implementing strategy across North America, South America Europe, Asia and India for over 13 years. Contact Information: Location: Vancouver, BC, CANADA Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. Mobile: +1 604 488 4340 |
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| Thinking Dimensions Global - Partners | |
| Andrew Sauter Partner of Thinking Dimensions Global (TDG) and Managing Director of Thinking Dimensions Australia Andrew provides facilitation and implementation of proven KEPNERandFOURIE™ tools and techniques to remove unnecessary IT costs by empowering staff, and organization’s culture, with the essential skills required. Andrew’s strength lies in having an in-depth knowledge of IT and IT departments, which enable tangible results to the major IT challenges experienced by Top 1000 Companies. |
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| Andrew has over 25 years of experience in IT working with major financial institutions, Defense, Law & Mining in various technical, project management & senior management roles. Contact Information: Location: Sydney, NSW, Australia Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. Phone: +61 28 216 0762 |
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| Diego Miglioranzi Partner of Thinking Dimensions Italy Mr. Miglioranzi main focus is on strategy formulation and implementation initiatives. His main strength lies in the implementation of EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization) growth focused projects including pricing strategy, product portfolio management and cost structure optimization. |
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| Mr. Miglioranzi joined Thinking Dimensions in 2006. He has a 10+ years experience in supporting managers within medium size and multinational enterprises in Europe and North America. Contact Information: Location: Asolo, TV, Italia Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. Phone: +39 042 395 1680 Mobile: +39 340 718 9173 |
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Scott B. Newton Mr. Newton focuses on strategy and mergers and acquisitions for leading companies worldwide. He has worked with clients specifically to identify the best paths for growth and subsequently to develop/acquire the capabilities required to achieve EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization) potential. |
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| Mr. Newton joined Thinking Dimensions in 2001, and has worked with clients in EMEA, APEC, and The Americas for both emerging market and mature market development. Contact Information: Location: Asolo, TV, Italia Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. Phone: +39 042 395 1680 |
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| Abdulqader Gabel Partner of Thinking Dimensions Global (TDG) and Managing Director of Thinking Dimensions Arabia Abdulqader is a Master Trainer of ThinkingWorks a proven Kepner and Fourie set of tools in Problem Solving and Decision Making. He has represented Thinking Dimensions for more than a decade in Saudi Arabia and facilitates Applied Training to help organizations use and apply K&F tools in their day to day problem solving and decision making practice. |
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| He has more than 30 years’ experience in Oil Refineries and Petrochemical industries and is a multi-skilled consultant with HR and Strategic Management knowledge which makes him a trusted strategic partner for introducing and applying the Kepner and Fourie Technology in a wide range of industries in the Middle East and North Africa MENA region. He translated all ThinkingWorks materials in Arabic to provide and deliver K&F tools in the language most preferred in Arabic speaking countries. Contact Information: Location: Jeddah, Saudi Arabia Phone: +9 66 55 199 4400 |
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| J. Adriaan du Plessis Partner of Thinking Dimensions Global (TDG) and Managing Director of Thinking Dimensions South Africa Adriaan provides consulting, facilitation and implementation services for root cause analysis, decision making and business improvement as well as people development using proven KEPNERandFOURIE™ tools and techniques. As a world-class facilitator he focuses on the use of a divergent set of improvement and thinking tools to assist businesses to enhance value, specifically in Root Cause Analysis, IT Root Cause Analysis and Decision Making. He has worked with top companies, in South Africa and internationally, as well as medium and small businesses. Industries he works with include petrochemical, information technology, telecommunications, manufacturing, banking and financial industries. |
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| Previous experience includes positions in Mining, Human Resource Management, Information Technology, Manufacturing, Finance and Research. He is a KEPNERandFOURIE Master Consultant and trainer as well as a Six Sigma Master Black Belt. Contact Information: Location: Johannesburg, South Africa Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. Phone: +27 (0)10 500 0467Mobile: +27 (0)82 455 6655 |
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| John Hudson Partner of Thinking Dimensions Global (TDG) and Managing Director for Thinking Dimensions Ltd UK Mr Hudson focuses on the delivery and support of the RCA suite of KEPNERandFOURIE™ products with particular emphasis within the IT environment. He draws on almost 20 years of experience within the IT industry in the UK and Southern Africa. His particular strengths relate to the development and refining of products and content specific to client needs. |
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| Previous experience in the development of content around competency based principles has ensured that the client requirements are paramount to the delivery of solutions. Contact Information: Location: Twyford, Winchester SO21 INW, UK Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. Mobile: +44 789 051 8167 |
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| John J. Case Partner of Thinking Dimensions Global and Practice Leader of the Strategy Implementation Practice Mr. Case focuses on the facilitation and implementation of corporate growth strategies. His passion lies in working directly with senior leadership to align an organization on accomplishing key strategic goals by utilizing focus, accountability and teamwork. |
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| Mr. Case has had a 30+ year career which included roles as President of La-Z-Boy Incorporated and CEO of Electrolux Home Care Products of North America. His experience “at the helm” allows him to quickly relate to the complexity of aligning activities to company goals. Contact Information: Location: Plymouth, MI USA Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. Mobile: +1 734 660 5465 |
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| Keith A. Pelkey Partner of Thinking Dimensions Global (TDG) and Practice Leader for Operation Improvement Mr. Pelkey facilitates the design and implementation of strategically focused process and people capability enhancements to drive business competitiveness. His expertise lies in building operational management and team relationships to construct business process performance that delivers measureable and strategically aligned results. |
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| With 20 years of global experience Mr. Pelkey has advised clients in multiple industries across North America, Europe, and India. Contact Information: Location: St. Louis, MO, USA Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. Mobile: +1 636 295 0939 |
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| Roger Miller Partner and Vice-President Business Development Roger Miller is an experienced operating executive and consultant providing services globally to help clients improve organizational performance and sustain high levels of accomplishment. Roger helps clients by transferring critical thinking skills to ensure that the client’s organization has the tools to solve problems, make decisions and take actions to fundamentally strengthen the organization. |
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| He brings more than 25 years of global operating and consulting experience to Thinking Dimensions and his clients. He has consulted or had operational oversight of businesses in the U.S., United Kingdom, Germany, Spain, Switzerland, China, Thailand and India. Contact Information: Location: Basking Ridge, NJ, USA Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. Mobile: +1 908 647 4970 |
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| Bill Dunn Partner of Thinking Dimensions Global (TDG) and Managing Director of Thinking Dimensions LLC Bill is the Managing Director for the U.S. network of clients and consultants implementing the KEPNERandFOURIE™ critical thinking skills methodologies. His specific consulting expertise is in the application of Role and Responsibilities methodologies in large organizations. |
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| He has consulted globally over the past 30 years and is well referenced for his work across a broad spectrum of industries. Contact Information: Location: Fairfax, VA. USA Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. Office: +1 703 865 6700 |
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"One of the biggest frustrations for Problem Management staff is re-creating the information involved in an incident. This also creates one of the largest costs to IT divisions & organisations as the difficulty in finding the correct root cause may mean the root of an incident situation is not eliminated and the incident keeps recurring.
It is time to put an end to this, because there is a very effective way to rectify it. The most important challenge is to create a consistent Model and Process, which would earn the respect and support of Incident and Problem Investigators. A model that removes the confusion and inaccuracy with terminology where some companies have hundreds of causes to work through and on the other side of the scale some companies are looking at only three root causes, one of which is “Human Error”".

SAN DIEGO - John Case promoted everyone attending Myriad Software's 18th annual User's Conference here to president, and then went to work explaining how to use focus, accountability and teamwork to build successful companies.
Case, a former president of La-Z-Boy Residential, then CEO of Electrolux Home Products of North America, walked retailers here through the concept of what he calls F.A.T. leadership, using the aforementioned attributes to align a business for success - the perfect tie-in for a Myriad conference themed "Alliance."
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Thinking Dimensions CEO and Managing Director of ITRCA Practice, Matt Fourie (See Matt's Profile) will be speaking at itSMF Conference in Singapore on March 16th 2012 : "HARDWARE, SOFTWARE UPGRADES…WHAT ABOUT A PEOPLE UPGRADE IN IT ROOT CAUSE ANALYSIS?" | |
This session will concentrate on how IT Root Cause Analysis practices can impact the following bottom line metrics;
• Improved security
• Reduced operating costs without cutting overheads
• Improved service availability in all critical systems

Thinking Dimensions won the itSMF Australia "Innovation of the Year" award. Thinking Dimensions received this award at an itSMF Australia Gala in Perth in August 2011. They won the award for their innovative approach taken with incident investigations.
In September 2011 Thinking Dimensions received accreditation for their unique Incident and Problem Management workshops and consulting services.
SAY the phrase process improvement and watch the eyes of a CEO roll back in their head. They recoil from conversations about the touted virtues of process improvement methods like Six Sigma, Lean Manufacturing or Business Process Re-engineering as they are inclined, and rightfully so, to talk abou...
Companies can have different definitions or views of profitability. Nevertheless, it is one of the most important metrics that a business should take care about. Many companies measure their success on revenues and units sold, but these metrics are not always helping the management in making dec...
One area we are asked about frequently is acquisitions- yes or no? Why to acquire? The decision for an acquisition is not easy- it is one alternative to developing capabilities organically however can be costly and also difficult to integrate. So what are the steps required to approve an ac...
Managers or CEOs seeking to improve the way the company makes pricing decisions need to implement changes starting from the way the organization collects, sorts and uses data as an input in selecting the best performing alternatives. As an example, one of our clients is a leading company that desi...
At a recent client meeting you could sense the slow burn of frustration on the supply chain executives face despite an excellent pedigree to deliver high performance, extensive cross industry success - his forehead lines were visible when he asked how do you TURN the BEAST around when we ha...