Role and Relationship Alignment

Role & Relationship Alignment (RRA) is the process organizations use to operationalize their strategy. It compels team members to answer the fundamental questions of "Who is going to do what around here...and by when?" and "How do we need to work with one another more effectively to achieve our goals?"

Uniquely, RRA identifies the measurable matrices of business deliverables inherent in one's role as well as clarifying the more elusive demands of human inter-relations. This balanced approach to outputs and behaviours clarifies both hard measures and soft requirements. It guarantees a more unified, accountable and effective management team. 

The value delivered to the client includes:
  • Linked activities driven by corporate strategy
  • Established individual/team deliverables, accountabilities and measures
  • Improved behavioural requirements and interfaces
  • Crystallized hard measures...how much, how good, by whom and when?
  • Improved teamwork by increasing candour and openness


  


Results through Role Clarity

Role Clarity specifies the "hard" deliverables and "soft" behaviors of human interaction that assist achievement of organizational goals. more
By Bill Dunn
 













  




Results through Role Clarity


A leading pharmaceutical firm was experiencing a malaise despite recent market successes. more

 
















Sandia National Labs
Albuquerque, NM.

When Bob Martinson assumed this newly created position, he used the Role Calrity process to address a history of conflict and poor communications between his subordinates as  well as to address the dysfunctional interface between a colleague and his team.  more



See All Client References


 

Latest News

  • 2012-01-24 14:58:30


     

    Thinking Dimensions CEO and Managing Director of ITRCA Practice, Matt Fourie (See Matt's Profile) will be speaking at itSMF Conference in Singapore on March 16th 2012 : "HARDWARE, SOFTWARE UPGRADES…WHAT ABOUT A PEOPLE UPGRADE IN IT ROOT CAUSE ANALYSIS?"

    This session will concentrate on how IT Root Cause Analysis practices can impact the following bottom line metrics;
    Improved security
    Reduced operating costs without cutting overheads
    Improved service availability in all critical systems

  • 2011-10-10 18:03:01



    TDG partner John Case will be addressing the Myriad Software Users Conference on March 5, 2012 in San Diego, California.


    He will speak on the need for organizational alignment in meeting goals and will share with conference participants the keys to leading organizations to new heights.

  • 2011-08-09 20:16:55


    Thinking Dimensions won the itSMF Australia "Innovation of the Year" award. Thinking Dimensions received this award at an itSMF Australia Gala in Perth in August 2011. They won the award for their innovative approach taken with incident investigations.

  • 2011-08-09 19:33:45

    In September 2011 Thinking Dimensions received accreditation for their unique Incident and Problem Management workshops and consulting services.