![]() | Results through Role Clarity | |
Role Clarity specifies the "hard" deliverables and "soft" behaviors of human interaction that assist achievement of organizational goals. more By Bill Dunn | ||
![]() | Results through Role Clarity | ||
A leading pharmaceutical firm was experiencing a malaise despite recent market successes. more | |||
| Sandia National Labs Albuquerque, NM. | |
| When Bob Martinson assumed this newly created position, he used the Role Calrity process to address a history of conflict and poor communications between his subordinates as well as to address the dysfunctional interface between a colleague and his team. more | |
| See All Client References | |
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Thinking Dimensions CEO and Managing Director of ITRCA Practice, Matt Fourie (See Matt's Profile) will be speaking at itSMF Conference in Singapore on March 16th 2012 : "HARDWARE, SOFTWARE UPGRADES…WHAT ABOUT A PEOPLE UPGRADE IN IT ROOT CAUSE ANALYSIS?" | |
This session will concentrate on how IT Root Cause Analysis practices can impact the following bottom line metrics;
• Improved security
• Reduced operating costs without cutting overheads
• Improved service availability in all critical systems
![]() | TDG partner John Case will be addressing the Myriad Software Users Conference on March 5, 2012 in San Diego, California. |
He will speak on the need for organizational alignment in meeting goals and will share with conference participants the keys to leading organizations to new heights.
Thinking Dimensions won the itSMF Australia "Innovation of the Year" award. Thinking Dimensions received this award at an itSMF Australia Gala in Perth in August 2011. They won the award for their innovative approach taken with incident investigations.
In September 2011 Thinking Dimensions received accreditation for their unique Incident and Problem Management workshops and consulting services.